Legal

Last updated: April 25, 2026 · Version 2026-04-25

Terms of Service

These Terms of Service (“Terms”) form a binding agreement between you and Ada (“Ada,” “we,” “us”). By creating an account, redeeming an invite code, or otherwise using Ada (the “Service”), you accept these Terms. If you do not agree, do not use the Service.

1. Eligibility & Account

You must be at least 13 years old (16 in the EEA/UK) and able to enter a binding contract. You are responsible for activity on your account, for keeping your credentials confidential, and for the accuracy of information you provide. We may suspend or terminate accounts at our sole discretion, with or without notice, for any reason including suspected abuse, security risk, or violation of these Terms.

2. Beta Service — Provided AS IS

Ada is currently in public beta. The Service is provided “AS IS” and “AS AVAILABLE,” with all faults and without warranty of any kind. You acknowledge that beta software may contain bugs, errors, security vulnerabilities, downtime, data loss, incomplete features, and behavior that changes without notice. You assume all risk arising from your use of the Service during the beta. We may modify, suspend, or discontinue the Service or any feature at any time, with or without notice, without liability to you. AI outputs. Ada uses third-party AI models to classify, summarize, and act on the content you share. AI outputs can be inaccurate, incomplete, biased, fabricated, or out of date — including, for example, listing a job that does not exist, summarizing an article incorrectly, suggesting a calendar event with the wrong date, or recommending an action based on a misread page. You are solely responsible for verifying any AI output before relying on it, especially for financial, legal, medical, employment, or safety-related decisions. You assume all risk arising from your use of AI outputs.

3. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ADA AND ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. NO ADVICE OR INFORMATION OBTAINED FROM ADA CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ADA, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR USE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ADA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ADA’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (a) ONE HUNDRED U.S. DOLLARS (US$100), OR (b) THE TOTAL AMOUNT YOU HAVE PAID TO ADA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent prohibited, the limitations above apply to the maximum extent permitted. Time limit on claims. Any claim or cause of action arising out of or related to these Terms or the Service must be filed (in arbitration or, where permitted, in court) within ONE (1) YEAR after the claim or cause of action arose, or it is permanently barred. The parties expressly waive any longer statute of limitations to the maximum extent permitted by applicable law.

5. Your Content

You retain all rights in the content you share through Ada (“User Content”). By using the Service you grant Ada a worldwide, non-exclusive, royalty-free license to host, store, transmit, process, and display your User Content solely as required to operate, improve, and provide the Service to you. We do not sell your User Content, and we do not use it to train third-party AI models without your separate consent. You represent that you have the rights necessary to share your User Content and that doing so does not violate any law or third-party right.

6. Acceptable Use

You agree not to (a) use the Service to violate any law; (b) infringe intellectual-property or privacy rights; (c) upload malware or attempt to compromise the Service; (d) reverse-engineer, scrape, or build a competing product from the Service; (e) abuse, harass, or impersonate any person; or (f) circumvent rate limits, access controls, or beta-code redemption limits. We may remove content and terminate accounts that violate this section.

7. Indemnification

You agree to defend, indemnify, and hold harmless Ada, its affiliates, and its personnel from any claim, demand, loss, liability, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your User Content, your use of the Service, your violation of these Terms, or your violation of any law or third-party right.

8. Termination

You may stop using the Service at any time and request account deletion at privacy@tryada.app. We may suspend or terminate your access at any time, with or without cause or notice. Sections that by their nature should survive termination — including Disclaimer, Limitation of Liability, Indemnification, Arbitration, and Governing Law — will survive.

9. Binding Arbitration & Class-Action Waiver

PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

You and Ada agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved exclusively by final and binding individual arbitration, and not in court, except as expressly stated below. You and Ada are each waiving the right to a trial by jury and the right to participate in a class action.

Informal dispute resolution first. Before filing an arbitration claim or any action permitted under this Section, you must first send Ada a written, individualized notice of the dispute by email to legal@tryada.app describing (a) the nature and basis of the claim, (b) the relief sought, and (c) your name, account email, and contact address. The parties will then attempt in good faith to resolve the dispute informally for at least sixty (60) days. An arbitration claim filed without first completing this informal-resolution process is subject to dismissal, and any applicable filing-fee, statute-of-limitations, or other tolling clock will not run during this period.

Rules & forum. Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, by a single arbitrator. The seat and place of arbitration is Phoenix, Arizona, USA; in-person hearings are held there or at another location the parties agree to. The arbitrator’s decision is final and may be entered as a judgment in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

Delegation. The arbitrator — not any court — has exclusive authority to resolve all threshold issues, including the existence, scope, applicability, interpretation, validity, and enforceability of this Arbitration Section, except that a court of competent jurisdiction has exclusive authority to decide the enforceability of the Class-Action Waiver and the Mass-Filing Protocol below.

Class-action waiver. You and Ada agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, representative, or private-attorney-general proceeding. The arbitrator may not consolidate more than one person’s claims, may not preside over any form of representative or class proceeding, and may award relief only to the individual party seeking it and only to the extent necessary to provide relief warranted by that party’s individual claim.

Mass-filing protocol. If 25 or more substantively similar arbitration demands are filed against Ada by or with the assistance of the same law firm or coordinated group within any 60-day period, the parties agree that (a) all such demands will be batched and proceed as follows: the first ten (10) demands (5 selected by each side) will be filed and arbitrated as bellwether cases, and (b) all other demands will be stayed and no AAA filing fees will be due on the stayed demands until the bellwethers conclude. After the bellwethers conclude, the parties will engage in a 60-day mediation to resolve the remaining demands. If unresolved, the next batch of bellwethers proceeds. All applicable statutes of limitations and contractual filing deadlines are tolled while a demand is stayed under this protocol. This protocol is a material part of the parties’ agreement to arbitrate.

Frivolous-claim fee-shift. If the arbitrator finds that a claim or counterclaim was frivolous or brought for an improper purpose (as measured by Federal Rule of Civil Procedure 11(b) standards), the arbitrator may award the prevailing party its reasonable attorneys’ fees, costs, and AAA fees and expenses incurred in defending such claim, to the maximum extent permitted by applicable law.

Exceptions. Either party may bring an individual action in small-claims court for disputes within its jurisdiction. Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual-property rights or to prevent unauthorized access to or use of the Service. Nothing in these Terms prevents you from filing a complaint with a government agency.

30-day opt-out. You may opt out of this Arbitration & Class-Action Waiver section by emailing legal@tryada.app within 30 days of first accepting these Terms, with your full name, email, and a clear statement that you wish to opt out. Opting out will not affect any other part of these Terms.

Severability. If any portion of this Section 9 (other than the Class-Action Waiver) is found unenforceable, the remainder will continue in full force. If the Class-Action Waiver is found unenforceable as to a particular claim or remedy, then (a) that specific claim or remedy must be brought in a court of competent jurisdiction in Maricopa County, Arizona, (b) all other claims and remedies remain subject to individual arbitration, and (c) the rest of this Section 9 stays in effect. If the Mass-Filing Protocol is found unenforceable, the demands subject to it will be stayed and the parties will jointly request the AAA to administer them as a single consolidated proceeding.

10. Governing Law

These Terms are governed by the laws of the State of Arizona, USA, without regard to conflict-of-laws principles. Subject to Section 9, the state and federal courts located in Maricopa County, Arizona have exclusive jurisdiction over any matter not subject to arbitration. The U.N. Convention on Contracts for the International Sale of Goods does not apply.

11. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with an updated version number, and we may require you to re-accept the new Terms before continuing to use the Service. Continued use of the Service after the effective date of an update constitutes acceptance of the updated Terms. If you do not agree, your sole remedy is to stop using the Service and request account deletion.

12. Force Majeure

Ada will not be liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, public-health emergencies, labor disputes, internet or utility outages, infrastructure failures (including failures of upstream cloud, AI, or telecommunications providers), or denial-of-service attacks.

13. Survival, Assignment, & No Third-Party Beneficiaries

Survival. The following Sections survive any termination or expiration of these Terms: 2 (Beta & AS IS), 3 (Disclaimer), 4 (Limitation of Liability and Time Limit), 5 (Your Content, license back), 7 (Indemnification), 9 (Arbitration & Class-Action Waiver), 10 (Governing Law), 12 (Force Majeure), this Section 13, and Section 14. Assignment. You may not assign or transfer these Terms or any rights under them; any attempted assignment is void. Ada may assign these Terms in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets. No third-party beneficiaries. These Terms do not create any third-party beneficiary rights, except that Ada’s affiliates, officers, employees, and agents are intended beneficiaries of the disclaimer, limitation of liability, indemnification, and arbitration provisions.

14. Miscellaneous

These Terms, together with the Privacy Policy below, are the entire agreement between you and Ada regarding the Service and supersede all prior agreements. No waiver of any term is a further or continuing waiver, and Ada’s failure to enforce any right is not a waiver of that right. If any provision is found unenforceable, the remaining provisions remain in effect and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent. Notices to you may be given by email or in-app notice; notices to Ada must be sent to legal@tryada.app. The headings in these Terms are for convenience only and have no legal effect.

Privacy Policy

This Privacy Policy describes how Ada collects, uses, and shares your information.

1. Information We Collect

Account info: email address, password hash, optional name and avatar.
User content: URLs, text, images, and files you share with Ada; AI-classification metadata; notes; and actions you take.
Usage data: device type, IP address, user-agent, request timestamps, error logs, and aggregate analytics.
Consent records: Terms-of-Service version, acceptance timestamp, and IP/user-agent at the moment of acceptance.
Connected services: tokens for third-party integrations you authorize (encrypted at rest with AES-256-GCM).

2. How We Use Information

We use information to operate the Service, classify and act on shared content, authenticate you, prevent abuse, communicate with you about the product, and improve the Service. We process content using third-party AI providers (e.g., Anthropic, OpenAI) under contracts that prohibit them from using your data to train their models on our behalf. We do not sell your personal information.

3. Beta Data Risk

Because Ada is in public beta, you should not store information in Ada that you cannot afford to lose. We make commercially reasonable efforts to back up data, but during beta we make no guarantees as to data durability, retention, or recoverability.

4. Sharing

We share information only with: (a) service providers acting on our behalf (hosting, AI inference, email, analytics) under data-processing terms; (b) authorities when required by law or to protect rights, safety, or property; and (c) acquirers in a merger, acquisition, or sale of assets, subject to this Policy or with notice.

5. Retention

We retain account information while your account is active and for a reasonable period afterward to comply with legal obligations and resolve disputes. You may request deletion at privacy@tryada.app; we will honor verifiable requests within 30 days, subject to legal-hold exceptions.

6. Your Rights (CA, EU/UK, others)

Depending on where you live, you may have the right to access, correct, delete, port, or restrict processing of your personal information, and to object to processing or withdraw consent. To exercise these rights, email privacy@tryada.app. We will not discriminate against you for exercising your rights.

7. Children

Ada is not directed to children under 13 (or 16 in the EEA/UK) and we do not knowingly collect their personal information. If you believe a child has used the Service, contact us and we will delete their data.

8. Security

We implement reasonable technical and organizational safeguards including encryption in transit, encrypted storage of sensitive credentials, and access controls. No system is perfectly secure. You use the Service at your own risk during beta.

9. International Transfers

Ada is operated from the United States. By using the Service from outside the U.S., you consent to the transfer, processing, and storage of your information in the U.S., where data-protection laws may differ from those in your jurisdiction.

10. Contact

Questions or requests: privacy@tryada.app. Legal notices: legal@tryada.app.

EU / UK Addendum

Ada is operated from the United States and is not officially marketed to, or available in, the European Economic Area (EEA), the United Kingdom, or Switzerland. The Service’s payment, support, and language are oriented to U.S. users. If you are nonetheless a resident of the EEA, the UK, or Switzerland and you choose to access or use Ada, the following applies in addition to (and in case of conflict, in place of) the Terms above to the extent required by applicable mandatory consumer-protection or data-protection law.

A. Mandatory consumer rights

Nothing in these Terms limits or excludes any statutory consumer right that cannot be waived under the law of your country of residence. In particular, the “AS IS” disclaimer in Section 3, the limitation of liability in Section 4, the indemnification in Section 7, and the binding arbitration / class-action waiver in Section 9 apply only to the maximum extent permitted by mandatory law in your jurisdiction. To the extent any of those clauses is unenforceable as to you, the rest of the Terms remain in effect, and the unenforceable clause is replaced by the closest enforceable equivalent.

B. Forum & arbitration carve-out

If you are an EEA, UK, or Swiss consumer, you may bring proceedings in respect of these Terms in the courts of your country of residence, and the courts of your country of residence have non-exclusive jurisdiction notwithstanding Section 10. Sections 9 (Arbitration & Class-Action Waiver) and 10 (Governing Law) do not deprive you of the protection of mandatory consumer-protection laws of your country of residence. The European Commission also operates an Online Dispute Resolution platform at ec.europa.eu/consumers/odr; we are not, however, obligated or willing to participate in arbitration before consumer dispute-resolution boards.

C. Data controller

For purposes of the EU General Data Protection Regulation (Regulation 2016/679, “GDPR”) and the UK GDPR / Data Protection Act 2018, the data controller of your personal data is Ada (operated by its founders), reachable at privacy@tryada.app. We have not appointed a Data Protection Officer because we are not required to under Article 37 GDPR, and we have not appointed an EU/UK representative under Article 27 GDPR; if you are an EEA or UK resident and need to communicate with us about your data, use the email above.

D. Lawful bases for processing

We rely on the following lawful bases under Article 6(1) GDPR / UK GDPR: (a) performance of a contract with you (operating the Service, processing the content you share, authenticating you, providing support); (b) our legitimate interests in operating, securing, and improving the Service, preventing fraud and abuse, and communicating with you about the product, where those interests are not overridden by your fundamental rights; (c) your consent, where required (for example, optional analytics or marketing communications), which you may withdraw at any time without affecting the lawfulness of processing already carried out; and (d) compliance with legal obligations.

E. Your data-protection rights

Subject to the conditions in the GDPR / UK GDPR, you have the right to: access your personal data; rectify inaccurate data; erase your data (“right to be forgotten”); restrict or object to processing; receive your data in a portable format; withdraw consent; and not be subject to a decision based solely on automated processing that produces legal effects on you. Ada uses AI to classify, summarize, and suggest actions on the content you share, but a human (you) makes the ultimate decision on every action — no purely automated decision producing legal or similarly significant effects is taken. To exercise any of these rights, email privacy@tryada.app; we will respond within thirty (30) days, extendable by a further sixty (60) days for complex requests under Article 12(3) GDPR.

F. International data transfers

Your personal data is transferred to and processed in the United States and other countries that may not provide the same level of data protection as the EEA, UK, or Switzerland. Where required, transfers rely on the European Commission’s Standard Contractual Clauses (Decision 2021/914) and, for UK transfers, the UK International Data Transfer Addendum or the UK Addendum to the EU SCCs. We participate, where relevant, in the EU–US, UK Extension, and Swiss–US Data Privacy Frameworks via our subprocessors only to the extent those subprocessors are self-certified.

G. Subprocessors

We use third-party subprocessors to provide the Service, including hosting (Vercel, AWS), backend (InsForge), AI inference (Anthropic, OpenAI), email (Resend), analytics (PostHog), and payments (Stripe). We bind subprocessors by data-processing terms requiring them to provide an adequate level of protection. The list of subprocessors may change from time to time and is available on request to privacy@tryada.app.

H. Right to complain to a supervisory authority

You have the right to lodge a complaint with a data-protection supervisory authority, in particular in the EEA member state, the United Kingdom, or Switzerland of your habitual residence, place of work, or place of an alleged infringement. A list of EEA supervisory authorities is at edpb.europa.eu/about-edpb/about-edpb/members. The UK supervisory authority is the Information Commissioner’s Office (ICO) at ico.org.uk. The Swiss supervisory authority is the FDPIC at edoeb.admin.ch.

I. Children

For users in the EEA and the UK, the minimum age to use the Service is 16. We do not knowingly collect personal data of children under 16; if you believe a child has used the Service, contact us and we will delete their data.

J. Right of withdrawal

Ada is currently free during public beta, and there is therefore no paid contract from which to withdraw. If, in the future, you purchase a paid digital service, you have a 14-day right of withdrawal under Articles 9–16 of Directive 2011/83/EU (and the UK Consumer Contracts Regulations 2013). You expressly consent that we may begin performance of the Service immediately upon account creation, and you acknowledge that you lose the right of withdrawal once performance of the digital content has begun, in accordance with Article 16(m) of that Directive.

K. Language

These Terms are provided in English. If you require a translation in a language mandated by your jurisdiction’s consumer-protection law, contact us at legal@tryada.app; we may, but are not obligated to, provide one. The English version controls in case of any discrepancy.

By creating an account, you confirm that you have read, understood, and agreed to these Terms of Service and the Privacy Policy, including the EU / UK Addendum to the extent it applies to you.